Once the service started I was able to open the Wacom Desktop Center and Wacom Properties with no issue. After that I did a Start > Run > Services.msc and started the “Wacom Professional Services” service. This lead me start up “Task Manager” and kill every instance of Wacom, Wacom Tablet, and related Wacom services I could find running. I looked into the event viewer and saw some errors with the “WTabletServiePro”, specifically about it already running. I am running Windows 8.1 with a Wacom Intuos Drawįor me the I kept getting the “Tablet driver is not responding”. If you have problem with your Wacom tablet, try reaching out to their support – forum You can download the drivers here: WACOM websiteĪnd here are the exact drivers I tested with my Wacom Intuos: WacomTablet_6.3.20-7 | WacomTablet_6.3.30-2 | pro617-3_int (it worked in the past). I installed WacomTablet_6.3.20-7, and the tablet finally started to respond properly. Installed the wacom Intuos different drivers. Used Ccleaner to remove the junk I wasn’t aware of,ĥ. I decided to uninstall the update version KB2685811,ģ. Here are the steps I decided to take to fix my problem:ġ. On a forum (I’m sorry, I don’t remember the name) someone said that his tablet also didn’t work properly and that it was caused by Window’s update. * Same thing with Intuos happened on my friend’s laptop, also Windows 7″ I’m a bit confused since it worked perfectly fine with the drivers I mentioned. Right now, the Wacom Intuos works ok without drivers, Windows recognizes it as a “mouse” device. I tried to use CCleaner, to clean the registry, but with no luck. ![]() Each time after the installation, the tablet started to behave as I described above. I tried to install “WacomTablet_6.3.27-2” and “WacomTablet_6.3.25-5” drivers. Unfortunately, I have a problem with installing the drivers. Also, Windows received an information about the tablet connected via USB but didn’t recognize the device. ![]() While turning on the laptop, the tablet’s led turned on for a second, went out, and stopped to respond. I have Windows 7 (version KB2685811), I don’t remember installing any updates lately. I also have a Huion signature tablet, apparently, it also stopped to work properly. “A few days ago my tablet stopped to work. Here’s a part of my message to Wacom support: I’m not sure what happened, I turned off all updates to avoid such situations, but I guess there was some weird update that caused this. I have Windows 7 system, and suddenly it stopped to recognize my pen tablets. To see my solution to this problem, please scroll down.įirst, I will describe my problem. Luckily, I managed to fix my problem with Intuos, and decided to create an article with my solution, and gather other pieces of advice that might work for you. I even reached out to Wacom support, but they didn’t know the solution either. I did test other design apps, and the touch functions worked correctly in those, so I feel this is an issue with sketchbook and not the wacom drivers.Īs a note, I'm pretty sure 8.6.Recently I had some problems with my graphic tablet – Wacom Intuos 4, and read tons of forum threads to find a solution. WAHOO! everything works! My conclusion is that the latest version of Sketchbook 8.7.1 does not work with ANY of the wacom drivers, at least the last 3 versions. reinstalled my backup of sketchbook 8.6.1 (as I discovered autodesk does not keep any older sketchbook versions in their system, and when I tried to use the link they provided from one of their forums for an older version, my license key and serial # forwarded me to a blank page on their website).reinstalled the wacom driver to 6.3.37-2.I finally tossed the current version of sketchbook 8.7.1 deleting and reinstalling sketchbook 8.7.1. ![]() deleting and reinstalling and testing wacom drivers, including older drivers.Scrolling, zooming out in, panning, pinching, etc did not. ![]() The only touch function that worked was screen rotation. (So that others don't have to spend hours troubleshooting!)īackstory: all tablet touch functions would not work in sketchbook 8.7.1. Touch function on my cintiq hd22 touch update:
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